Privacy Policy at Dbbet
DBbet online casino establishes a transparent relationship with gamers through a privacy policy. This document allows the company to legally and safely collect and analyze sensitive user data. Thanks to the policy, players can learn about their rights and exercise them.
In order to avoid disputes during the game, gamers should study all the provisions of the policy in advance and confirm their agreement with them. They should also pay attention to the fact that the document is updated periodically, and they need to check this.
What data do we gather?
DBbet receives those private details that can identify users and their behavior on the site. They are classified as follows:
- Personal. Full name, date of birth, gender, mobile number, and email;
- Contact. Country and address of residence, postcode;
- Transaction. Amount, currency, payment method details, transaction history;
- Technical. IP address, device type, operating system, language preferences, date and time of entry to the site, and session duration.
Purposes of use
DBbet does not use the confidential data of gamers in a way that may violate their right to privacy. According to the policy, the bookmaker can do this only to protect legitimate interests, fulfill contractual obligations, and comply with the law. This is divided into smaller purposes:
- Providing users with full access to services on the site;
- Providing communication between players and customer support;
- Informing gamers about promotions, events, and updates;
- Minimizing the risks of fraud, money laundering, and terrorist financing;
- Ensuring the safety of other gamers and company employees;
- Control over user activity within the framework of responsible gaming;
- Analysis and improvement of website performance;
- Creation and testing of new services;
- Creating an effective marketing strategy.
Rights of users
Players have several rights regarding their privacy, which they can exercise by contacting the support department.
| Right | Description |
|---|---|
| Access | Users can request access to a copy of all data that the bookmaker has gathered and processed |
| Correction | If sensitive details have become outdated or have been handled incorrectly, players can supplement or update them after providing relevant evidence |
| Deletion | If the purpose of the policy has been achieved, the user may request the deletion of personal details that were associated with that purpose |
| Unsubscribe | The gamer can stop communicating with the company and receiving advertising via email |
Policy towards minors
According to the rules of Dbbet, the age limit for playing on the site is 18 years. Each new player must confirm their age with identification documents. If the company detects violators, they will be blocked.
If the bookmaker detects that a minor is trying to provide their personal data, then it will not accept them. If the child has already provided sensitive data, then the company will make every effort to immediately delete it.
Complaints and disputes
Dbbet has a help department that operates 24 hours a day, 7 days a week. The managers have the necessary skills to solve problems regarding sensitive player data, exercise their rights, or resolve legal disputes. All requests should be sent to the email address [email protected].